Privacy Policy

Who we are

Our website address is: http://www.susanhcounselling.co.uk

What personal data we collect and why we collect it

Contact forms

Personal information submitted through contact forms on this website is kept private and stored securely until a time it is no longer required or has no use. Every effort has been made to ensure a safe and secure form to email submission process, but users contacting this website do so at their own discretion and provide any such personal details requested at their own risk.

This website and its owners use any information submitted through contact forms to provide you with further information about products/services and in answering any questions you may have submitted. This includes using your details to subscribe you to an email newsletter operated by the website owner but only if this was made clear to you and your express permission was granted when submitting any form to email process. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Cookies

To improve your experience on this site, we may use ‘cookies’. Cookies are an industry standard and most major websites use them. A cookie is a small text file that this site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

This website uses Google Analytics, a service which transmits website traffic data to Google servers. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

We use security practices to minimise the risk of cyber attacks.

What automated decision making and/or profiling we do with user data

We don’t make any automated decisions or perform profiling, based on user data.

Industry regulatory disclosure requirements

As a counselling service, all information is confidential, except where you are considered a risk to yourself or others.